Last Updated: 12/23/2204
Welcome to Riverwood Church ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (weareriverwood.org) and use our services.
We collect information in the following ways:
- Contact information (name, email, phone number)
- Prayer requests and spiritual care information
- Connection card submissions
- Event registration details
- Volunteer applications
- Donation information through Planning Center
- IP address
- Browser type and version
- Operating system
- Page views and browsing patterns
- Referral source
- Device information
- Time zone and location
Our website uses cookies and similar tracking technologies to enhance your browsing experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: We use Google Analytics to understand how visitors use our site
- Third-Party Cookies: From services like Planning Center, embedded content, and social media integrations
You can control cookie preferences through your browser settings. Our website requires essential cookies to function properly, but you may opt out of non-essential cookies.
We use your information for:
- Communicating with you about church events and activities
- Processing and managing donations
- Responding to prayer requests and spiritual care needs
- Improving our website and services
- Sending newsletters and updates (with your consent)
- Managing volunteer programs
- Maintaining church records
- Legal compliance
We may share your information with:
- Church staff and ministry leaders (on a need-to-know basis)
- Service providers (like Planning Center, Google Analytics)
- Legal authorities when required by law
- Other parties with your explicit consent
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We use the following third-party services:
- Planning Center for donations and church management
- Google Analytics for website analytics
- Ministry Bookkeeping Partners for management of our financial records (donations, expenses, etc.)
- Zoho for email and calendar management
Most of these services have their own privacy policy and data collection practices. We encourage you to review their policies:
- Planning Center: https://www.planningcenter.com/privacy
- Google Analytics: https://policies.google.com/technologies/partner-sites
- Zoho: https://www.zoho.com/privacy.html
For California residents:
You have the right to:
- Know what personal information we collect and how we use it
- Know if your personal information is disclosed or sold to third parties
- Opt-out of the sale of personal information (note: we do not sell personal information)
- Request deletion of your personal information
- Access your personal information
- Non-discrimination for exercising these rights
To exercise these rights, contact us using the information in Section 11.
We implement appropriate security measures to protect your information, including:
- Secure SSL encryption for data transmission
- Limited access to personal information
- Regular security updates and monitoring
- Secure data storage systems
We collect information about children only with parent/guardian consent, typically through:
- Kids Creek registration
- Youth group participation
- Family event registration
Parents/guardians can review, update, or request deletion of their child's information at any time.
We retain personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of communications
- Decline non-essential cookies
- Request data portability
For privacy-related inquiries:
Email: [email protected]
Phone: 319-529-9924
Address: 2704 5th Ave NW, Waverly, IA 50677
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last Updated" date and will be posted on our website.
By using our website and services, you consent to this Privacy Policy. For certain activities requiring explicit consent, we will obtain your consent separately.
All donations are processed securely through Planning Center. While we receive donation information for record-keeping, we do not store credit card or banking information on our servers.
For specific privacy requests or concerns, please contact us via the information in Section 11. We will respond to your request within a reasonable timeframe, typically within 30 days.
